Could Not Install ATG 2007.1

Today I began a contract with Bell Canada on an eCommerce project.  This project is using ATG 2007.1 with Oracle 10g (supported environments for ATG 2007.1).

I downloaded the installer from ATG’s product downloads page which is only available if you have purchased a Standard or Premium Support contract.  Previously this page was publicly available but now it is hidden.  Fortunately I found the link at ATG’s Google group ATG_Tech where they announced that ATG 2007.1 is available.

ATG Support quickly responded to my email to support@atg.com and within a few hours fixed the installer and made available a new installer on the product downloads page.

Lesson learned: Contact ATG Support.  They’re good.

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